Growth & insight

Analytics

Monitor storefront traffic, conversion, sales and engagement performance.

Date range

Performance overview

Figures cover UTC calendar days, including today. There is no live polling in the background.

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Daily unique visitors—Sum of daily unique counts. A person returning on another day can be counted again.
Sessions started—
Page views—
Completed orders—— were £0 checkouts. Excludes Reader Credit orders and refunds.
Revenue—
Average order value—Average per completed checkout, including £0 orders.
Checkout activity ratio—Checkout starts ÷ listing views. Event ratio, not a customer conversion rate.
Email send failures—

Sales over time

Paid revenue by day

Completed checkout value grouped by UTC date, including £0 orders; excludes Reader Credit redemptions and refunded orders.

Today — Highest day —

Customers & loyalty

What brings people back?

Customer relationships, Reader Credits, referrals and your newsletter, based on the records your website already keeps.

Repeat business

Returning purchasing emails

Positive-value paid orders, grouped by purchasing email address. Email changes and shared addresses can affect these counts.

Purchases—
Repeat purchases—
Purchasing emails—
Returning purchasing emails—
Repeat purchases as a share of paid purchases—

What returning buyers ordered

Readings purchased again by an email address with an earlier paid purchase.

ReadingRepeat ordersPurchasing emails

First readings and later purchases

First paid purchases in this date range, and how many purchasing emails have placed another paid order since. Newer first orders have had less time to return; this is an association, not proof that the reading caused their return.

First readingFirst purchasersLater returned

Reader Credits

Credit activity

Issued and spent amounts refer to selected dates. Available credits is the live balance across accounts, excluding expired credits.

Manage credits
Credits issued—
Credits debited—
Reading redemptions—
Credits spent on readings—
Available credits across accounts · current balance—

Referrals

Referral activity

Events are counted by when each stage happened, so these are not a single cohort or conversion percentage.

Manage referrals
Referral link clicks—
New attributions—
Qualifying paid orders—
Rewards completed—

Newsletter

Subscription activity

Active subscribers and topic counts are current totals. New records, unsubscribes and sent campaigns use the selected dates; opens and deliveries aren't inferred.

Manage newsletter
Active subscribers · now—
New subscription records—
Unsubscribe events—
Campaigns marked sent—
Recorded campaign recipient targets · not verified delivery—

Current newsletter interests

Sales & offers—
Community readings—
Shop updates—

People may subscribe to more than one topic. Sent campaign target counts are not verified deliveries.

Activity

Store journey

Separate event counts and paid orders; not a customer-level conversion funnel.

Listing views0
Configurator starts0
Checkout starts0
Completed orders0

Email

Transactional sends

Sent means accepted for sending, not confirmed delivered. Email History has provider delivery events.

Sent0
Failed0
TypeSentFailed

Pick a Card

Community Reading engagement

Library views0
Pick a Card views0
Pile result views0

Pick a Card

Reading page views

ReadingViews

Pick a Card

Pile views

ReadingPileViews

Sales

Reading performance

Tracked listing views beside paid orders. These figures are not linked to individual customers or purchases.

ReadingListing viewsOrdersRevenue

Sources

Referrers

Direct includes missing referrer information, not necessarily typed-in visits.

SourceSessions

Reading depth

Cards

Delivery

Format

Add on

Follow Up

Payments

Processor split

ProcessorSoldRevenue

Sales

Promotion performance

PromotionSoldRevenueDiscount

Audience

Approximate geography

Coarse IP estimates, not verified customer locations.

CountryRegionCitySessions